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Troubleshooting
6
User Manual
6-7
Printer doesn't appear in the Chooser
Make sure the printer is turned on and the cables are correctly attached.
Check the termination (refer to the documentation for your Ethernet adapter
or LocalTalk connector for information on termination).
Make sure you have the correct zone selected in the Chooser before looking
for the printer's name in the list of printers. If you have changed the
printer's name, make sure you have given it a unique name (not the same as
any other printer in the zone).
READY light blinks, but the file does not print
This is probably the result of a PostScript error. Download the PostScript
error handler file from the Phaser 220 utility diskettes. For more information
on using the PostScript error handler, see the manual Phaser 220 Drivers and
Utilities Printing Reference.
MEDIA light blinks, and no print is produced
You have the wrong size paper in the paper tray (non-perforated paper in a
tray for perforated paper).
Print job does not finish (the printer times out)
If you are using the serial or parallel port from a PC, make sure that you
used the MODE command to set the PC's communication parameters. For
example:
MODE LPT1:,,P > NUL
MODE COM1:9600,N,8,1,P
The P parameter in these commands sets the port timeout to Infinite Retry
and must be part of the command.
If you are using Windows 3.1, make sure the Transmission Retry value for
the printer's assigned port is set to 995. For more information, see “PC
users” on page 2-23.