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6
Troubleshooting
6-6
Phaser 220i and Phaser 220e Color Printers
To verify that your computer can communicate with the printer, use one of
these methods:
■ If you have a Macintosh, make sure you have the correct driver
installed and that you have selected the printer in the Chooser. If
the printer's name does not appear in the Chooser, your LocalTalk
or EtherTalk connection may be faulty. (See also “Printer doesn't
appear in the Chooser” on page 6-7.
You can use the Print Directory command to send a file to the
printer without using an application. If the communication link
between your computer and the printer is working, the printer
produces a directory listing of the active window on the desktop.
■ If you have a PC, use this DOS ECHO command:
ECHO %! > port
ECHO SHOWPAGE[CTRL-D] > port
Where [CTRL-D] indicates pressing the D key while holding
down the CTRL key. Substitute the name of the printer port (for
example COM1:, COM2:, LPT1:, LPT2:) for the variable port in
this command. For example, if you are testing a parallel
connection on LPT1, type:
ECHO %! > LPT1:
ECHO SHOWPAGE[CTRL-D] > LPT1:
If the communication link between your computer and the printer
is working, the printer ejects a blank page. If this works, but you
cannot print from your application or through Windows, make
sure that the appropriate driver is installed and that you have
selected the printer correctly.