6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network............................................................................... 92
Cannot locate the equipment in the network ........................................................................................................92
Cannot locate the equipment with Local Discovery..............................................................................................93
Equipment does not respond to ping command...................................................................................................94
LDAP Search and Authentication Problems........................................................................ 95
Network shutdown occurs or touch panel disabled after LDAP search................................................................95
LDAP authentication takes a long time.................................................................................................................95
Printing Problems (Network Related)................................................................................... 96
SMB print and Point&Print in a Windows operating system environment ............................................................96
Raw TCP or LPR print in a Windows operating system environment ..................................................................96
IPP print in a Windows operating system environment ........................................................................................97
Novell print in a NetWare environment.................................................................................................................97
Macintosh environment ........................................................................................................................................98
UNIX/Linux environment ......................................................................................................................................98
Network Fax (N/W-Fax) Driver Problems ............................................................................. 99
N/W-Fax Driver Installation Error Messages ........................................................................................................99
N/W-Fax Driver General Errors ..........................................................................................................................100