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5. TROUBLESHOOTING
EO18-33016A
5. TROUBLESHOOTING
5- 8
Situation: Communication
1. Printing is not performed in case of Centronics Interface communication.
Possible cause Check point Solution
The interface cable has a
problem.
The Centronics interface cable should
comply with IEEE1284.
Use an IEEE1284 compliant cable.
The printer is in PAUSE or
ERROR state.
When the printer is in pause or error
state, the communication cannot be
made.
Clear the pause or error state, and make
the printer on line state.
BIOS setting or driver on
the host computer has a
problem.
On a Windows machine, LPT port can
be disabled by BIOS setting. When the
LPT port is disabled, a communication
cannot be made.
Enable the LPT port by BIOS setting.
Check whether an LPT port is available
under Windows.