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Double-clicking is difficult. • Be sure you are quickly tapping the screen twice in the same place.
Wacom recommends using the side switch to
double-click.
• Open the Wacom Tablet control panel and go to the P
EN tab.
Try increasing the T
IP DOUBLE CLICK DISTANCE or using a lighter TIP
F
EEL.
• Set an ExpressKey to D
OUBLE CLICK.
•Windows
: Try setting your system to launch programs with a single
click. See clicking
.
The eraser selects everything
or will not stop erasing.
Open the Wacom Tablet control panel and go to the E
RASER tab.
Move the E
RASER FEEL slider toward FIRM, or select CUSTOMIZE... and
increase the C
LICK THRESHOLD setting. If this does not help, see testing
controls and input tools.
You notice a delay at the
beginning of pen or inking
strokes.
Open the Wacom Tablet control panel and go to the P
EN tab.
Try decreasing the T
IP DOUBLE CLICK DISTANCE. If that does not work,
move the T
IP DOUBLE CLICK DISTANCE slider to the OFF position in order
to turn off double-click assist.
You have to press hard with
the pen when clicking,
drawing, or writing.
Open the Wacom Tablet control panel and go to the P
EN tab.
Move the T
IP FEEL slider toward SOFT, or select CUSTOMIZE... and
decrease the S
ENSITIVITY and CLICK THRESHOLD settings.
The pen tip does not function. • Be sure you are using only the pen that came with your product,
or a Wacom accessory pen specified for use with the Cintiq 13HD.
Other pens may not function properly on the Cintiq.
• Check the Wacom Tablet control panel P
EN tab and verify that a
C
LICK function is assigned to the pen tip.
• Make sure the status LED lights white when the tip is pressed. If the
LED does not light, verify that the USB cable is plugged into an
active port on your computer or on a USB hub.
• If the LED still does not light, you may have defective hardware (see
troubleshooting
).
The pen tip and screen cursor
do not properly line up.
Open the Wacom Tablet control panel and select the C
ALIBRATE tab.
Continue with calibrating the cintiq
.
Changing the function settings
for an input tool has no effect.
Make sure you change the settings for the tool and application that you
are using. See application-specific settings
and working with multiple
tools.