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10 Troubleshooting
Xerox Phaser 3200MFP 10-25
Common Windows Problems
NOTE: Refer to Microsoft Windows 98/Me/2000/XP(32/64bit)/2003(32/
64bit)/Vista User’s Guide that came with your PC for further information on
Windows error messages.
Blank areas appear at
the bottom of each
page or on other
pages, with a small
strip of text at the top.
You may have chosen the wrong paper settings in the
user option setting. For details about paper settings, see
Selecting Print Materials on page 4-2.
Condition Suggested solutions
“File in Use”
message appears
during installation.
Exit all software applications. Remove all software from
the StartUp Group, then restart Windows. Reinstall the
printer driver.
“Error Writing to
LPTx” message
appears.
• Ensure that the cables are connected correctly, and
that the machine is switched on.
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
“General Protection
Fault”, “Exception
OE”, “Spool32”, or
“Illegal Operation”
messages appear.
Close all other applications, reboot Windows and try
printing again.
“Fail To Print”, “A
printer timeout error
occurred.” messages
appear.
These messages may appear during printing. Just keep
waiting until the machine finishes printing. If the
message appears in standby mode or after printing has
been completed, check the connection and/or whether
an error has occurred.
“File in Use”
message appears
during installation.
Exit all software applications. Remove all software from
the StartUp Group, then restart Windows. Reinstall the
printer driver.
Condition Suggested solutions