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boards. Again, as long as you see the last (usually #15) student keyboard, all the others will be operating correctly.
When you wish to see the student numbers on the keyboards, go to UTILITIES or you can use the remote to RESET.
HOW TO TROUBLESHOOT YOUR SYSTEM
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If the keyboards do NOT number properly OR the Note Monitor does not function, it is always best to check ALL
your connections. Consult the QUICK START GUIDE if needed.
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EXIT MIE, check your connections, turn OFF the TEACHER KEYBOARD and then turn it back ON. Then boot up MIE
again and check your numbers.
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If you are still having issues, EXIT MIE, PULL the ORANGE and GREEN cables from the TEACHER KEYBOARD, then
restart MIE. This will tell you if your Teacher station cabling is working. If the TEACHER KEYBOARD shows a “0” in
the Right LED display, then your cable issue is elsewhere in the system.
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To test the remainder of the system, EXIT MIE – reconnect the ORANGE and GREEN into the Teacher Keyboard and
unplug the ORANGE and GREEN on STUDENT #5. Then restart MIE and check the numbers up to and including
#5. If they are incorrect, your cable problem is between 0 and 5. If they are correct, reconnect the ORANGE and
GREEN and unplug the ORANGE and GREEN at keyboard #10. Test again as per above.
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If you are still having issues, check the status of the RMB06 (black box with antenna). Make sure you have a POWER
light! If not, check your USB cable from the computer to the RMB06.
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When all else fails, contact Tech Support as per the UTILITIES page of the software.
CONTACTING MIE TECH SUPPORT
When contacting Tech Support (either by email or phone) you MUST provide your software version.
Look in the lower left-hand corner of your MIE screen OR in the UTILITIES page of the software.
HOW DO I SHUT DOWN MY SYSTEM?
At the end of the day, you should ALWAYS shut down your system.
The proper order of shut down is:
15