7 Common Administration Reports Administration
UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 313
Modifying the Call
Classification
Report
You can specify the beginning and ending dates for the Call Classification
Report.
To modify the Call Classification Report:
1 Start at the Call Classification Report window (Figure 142 on page 311)
and press
F8 (Actions).
Busy
Specifies the number of transfer attempts that were busy. This number
corresponds to call dispositions equal to B.
Ring
Specifies the number of transfer attempts that rang with no answer. This number
corresponds to call dispositions equal to N.
Other
Specifies the number of times the network is busy and cannot complete a call
(fast busy). This number corresponds to call dispositions F, H, T, or a recognized
SIT.
Total
Specifies the sums of each column.
Percent
Specifies the percentage of the Total.
Table 22. Column Description for the Call Classification Report
Column
Name
Description
2 of 2
