Glossary automatic number identification
UCS 1000 R4.2 Administration 585-313-507 Issue 3 April 2000 633
automatic number identification
A method of identifying the calling party by automatically receiving a string of digits
that identifies the calling station of a particular customer.
B back up
The preservation of the information in a file in a different location, so that the data is
not lost in the event of hardware or system failure.
backing up an application
Using a utility that makes an archive copy of a completed application or an interim
copy of an application in progress. The back-up copy can be restored to the system
if the on-line version is damaged, or if you make revisions and want to go back to the
previous version.
barge-in
A capability provided by WholeWord and FlexWord speech recognition and Dial
Pulse Recognition (DPR) that allows callers to speak or enter their responses during
the prompt and have those responses recognized (similar to the Speak with Interrupt
capability). See also echo cancellation
.
