NEAX2400 IPX Feature Programming Manual
Page 830 NDA-24297, Issue 1
C-45 Call Forwarding - All Calls - CCIS
Service Conditions (cont’d)
17. When OUTGOING TRUNK QUEUING - CCIS [O-12] is provided, the forwarding station can use one
of the call forwarding features and OUTGOING TRUNK QUEUING - CCIS [O-12] at the same time.
Ringback tone is sent to the forwarding station and not to the forwarded-to station.
18. A call forwarded to a busy station that is allowed CALL WAITING [C-12] waits at the forwarded-to
station, provided that the forwarded-to station is in a two-way conversation and no other call is waiting.
19. When a station that is call forwarded uses the CALL BACK - CCIS [C-44] feature, the automatic call back
rings to the forwarding, not the forwarded-to, station.
20. If any of the following restrictions are in effect at a forwarded-to station, incoming trunk calls to the
forwarding station will not be call forwarded (intercept arrangements will apply):
a.) Fully Restricted Station
b.) Station Restricted from Outgoing Calls
c.) Toll Restricted Station
21. When a station in a Hunt Group sets CALL FORWARDING-ALL CALLS - CCIS, it is temporarily
removed from the Hunt Group.
22. When the Pilot station of a UNIFORM CALL DISTRIBUTION (UCD) [U-1] group sets CALL
FORWARDING-ALL CALLS - CCIS, only calls to the Pilot number are forwarded.
23. If the forwarding station is the Pilot station of a UCD group and the forwarded-to station is idle, a call to
the UCD group is routed immediately to the forwarded-to station. If the forwarded-to station is busy, the
calling station will receive busy tone.
24. If a station in a UCD group sets CALL FORWARDING-ALL CALLS - CCIS, it is temporarily removed
from the group.
25. When a call is forwarded, the telephone number recorded in the STATION MESSAGE DETAIL
RECORDING [S-10] is the forwarded-to station.
Interactions
1. Users are unaccustomed to hearing ringback tone when responding to their own station’s ring. Be sure to
inform them when providing ringback tone with CALL FORWARDING-ALL CALLS - CCIS in System
Data 1, Index 69, Bit 1.
2. Call forwarding can only be activated from an idle station.
3. When CALL WAITING [C-12, 31], ATTENDANT CAMP-ON WITH TONE INDICATION [A-45], and
CALL BACK [C-44] is directed toward Station A with call forwarding set to Station B, Station B will
receive Call Waiting Tone.
4. When a station in a Hunt Group initiates CALL FORWARDING-ALL CALLS - CCIS, calls normally
destined for this station will not be received. The Hunt Group operates as if the station were busy.
5. A non-controlling UCD station is allowed to activate call forwarding. With this station call forwarded,
only directly-dialed calls to this station are call forwarded. The member station is removed from the UCD
group under the conditions of this call forwarding feature.
6. When CALL FORWARDING-ALL CALLS - CCIS is in effect, the activating station may be used to
originate calls. See System Data 2, Index 6, Bit 4.
7. When a station is call forwarded, the destination station is recorded STATION MESSAGE DETAIL
RECORDING [S-10].
8. CALL FORWARDING-ALL CALLS - CCIS can be overridden allowing Station B to initiate or transfer
calls back to Station A.
