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D
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support
information through a variety of services. This
appendix describes these services.
Information contained in this appendix is correct at
time of publication. For the most recent information,
3Com recommends that you access the 3Com
Corporation World Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours
a day, 7 days a week, through the following online
systems:
■ World Wide Web site
■ 3Com Knowledgebase Web Services
■ 3Com FTP site
■ 3Com Bulletin Board Service (3Com BBS)
■ 3Com Facts
SM
Automated Fax Service
World Wide Web Site
To access the latest networking information on the
3Com Corporation World Wide Web site, enter
this URL into your Internet browser:
http://www.3com.com/
This service provides access to online support
information such as technical documentation and
software library, as well as support options that range
from technical education to maintenance and
professional services.
3Com Knowledgebase Web Services
This interactive tool contains technical product
information compiled by 3Com expert technical
engineers around the globe. Located on the World
Wide Web at
http://knowledgebase.3com.com, this
service gives all 3Com customers and partners
complementary, round-the-clock access to technical
information on most 3Com products.