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ECHNICAL
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UPPORT
3Com FTP Site
Download drivers, patches, software, and MIBs across
the Internet from the 3Com public FTP site. This
service is available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following
information into your FTP client:
■
Hostname:
ftp.3com.com
■
Username:
anonymous
■
Password:
<your Internet e-mail address>
You do not need a user name and password with
Web browser software such as Netscape Navigator or
Communicator and Internet Explorer.
3Com Bulletin Board Service
The 3Com BBS contains patches, software, and drivers
for 3Com products. This service is available through
analog modem or digital modem (ISDN) 24 hours a
day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to
8 data bits, no parity, and 1 stop bit. Call the
telephone number nearest you:
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital
modem for fast access up to 64 Kbps. To access the
3Com BBS using ISDN, call the following number:
1 847 262 6000
3Com Facts Automated Fax Service
The 3Com Facts automated fax service provides
technical articles, diagrams, and troubleshooting
instructions on 3Com products 24 hours a day, 7 days
a week.
Call 3Com Facts using your Touch-Tone telephone:
1 408 727 7021
Country Data Rate Telephone Number
Australia Up to 14,400 bps 61 2 9955 2073
Brazil Up to 28,800 bps 55 11 5181 9666
France Up to 14,400 bps 33 1 6986 6954
Germany Up to 28,800 bps 4989 62732 188
Hong Kong Up to 14,400 bps 852 2537 5601
Italy Up to 14,400 bps 39 2 27300680
Japan Up to 14,400 bps 81 3 5977 7977
Mexico Up to 28,800 bps 52 5 520 7835
P.R. of China Up to 14,400 bps 86 10 684 92351
Taiwan, R.O.C. Up to 14,400 bps 886 2 377 5840
U.K. Up to 28,800 bps 44 1442 438278
U.S.A. Up to 53,333 bps 1 847 262 6000
Country Data Rate Telephone Number