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3Com Corporation LIMITED WARRANTY
HARDWARE
3Com warrants its hardware products to be free from defects in workmanship and materials, under
normal use and service, for the following lengths of time from the date of purchase from 3Com or
its Authorized Reseller:
If a product does not operate as warranted above during the applicable warranty period, 3Com
shall, at its option and expense, repair the defective product or part, deliver to Customer an
equivalent product or part to replace the defective item, or refund to Customer the purchase price
paid for the defective product. All products that are replaced will become the property of 3Com.
Replacement products may be new or reconditioned. Any replaced or repaired product or part has a
ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to 3Com for repair,
whether under warranty or not.
SOFTWARE
3Com warrants that the software programs licensed from it will perform in substantial conformance
to the program specifications therefor for a period of ninety (90) days from the date of purchase
from 3Com or its Authorized Reseller. 3Com warrants the media containing software against failure
during the warranty period. No updates are provided. The sole obligation of 3Com with respect to
this express warranty shall be (at the discretion of 3Com) to refund the purchase price paid by
Customer for any defective software products, or to replace any defective media with software
which substantially conforms to applicable 3Com published specifications. Customer assumes
responsibility for the selection of the appropriate applications program and associated reference
materials. 3Com makes no warranty or representation that its software products will work in
combination with any hardware or applications software products provided by third parties, that the
operation of the software products will be uninterrupted or error free, or that all defects in the
software products will be corrected. For any third-party products listed in the 3Com software
product documentation or specifications as being compatible, 3Com will make reasonable efforts to
provide compatibility, except where the noncompatibility is caused by a “bug” or defect in the third
party’s product.
STANDARD WARRANTY SERVICE
Standard warranty service for hardware products may be obtained by delivering the defective
product, accompanied by a copy of the dated proof of purchase, to the 3Com Corporate Service
Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard
warranty service for software products may be obtained by telephoning the 3Com Corporate Service
Center or an Authorized 3Com Service Center, within the warranty period. Products returned to the
3Com Corporate Service Center must be preauthorized by 3Com with a Return Material
Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and
packaged appropriately for safe shipment. The repaired or replaced item will be shipped to
Customer, at the expense of 3Com, not later than thirty (30) days after receipt of the defective
product by 3Com.
WARRANTIES EXCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY
FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT THE OPTION OF 3COM. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS,
OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE, OR USE OF ITS PRODUCTS.
Network NICs Lifetime
Other hardware products (unless otherwise specified in the warranty statement above) 1 year
Spare parts and spares kits 90 days