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Chapter 10: Troubleshooting
88 Alpha 583cx User’s Guide
5 If there is a FUNCTION error and an E appears on the display, press the
Clear key.
6 If an FUNCTION error continues to appear, turn the Mode key to the
last position (PRG, REG, X or Z) you were in before the error appeared.
If the last position you were in was REG, turn the Mode key to the REG
position and press the Clear key, then press the Amount Tend Total,
Check, or Charge key to complete a pending sale.
If your last position was PRG, turn the Mode key to the PRG position
and press the Clear key.
7 As a last resort, follow the directions for a Full System Clear. See Full
System Clear on page 89.
The Register Does Not Work at All
1 Be sure the cash register is plugged into a working electrical outlet and
no other electrical device is using the same power source. Another
electrical motor on the same circuit can keep the cash register from
working properly.
• If error still persists, perform a Half System Clear procedure. See Half
System Clear on page 89.
• As a last resort, perform a Full System Clear procedure. See Full
System Clear on page 89.
2 If needed, contact the ABC Office Customer Support hotline at
1-800-658-8788 for additional assistance.
Opening the Drawer When There is no Power
If there is no power and you need to open the drawer, make sure the
drawer is unlocked by using the 515 Drawer key.
1 With your hands on
the cash drawer,
carefully tip the
front of the register
up. Underneath the
cash register, toward
the back of the
register, you see a
small lever.
2 Push the lever in the
only direction it will
move. The cash
drawer opens.
abcoffice
www.abcoffice.com 1-800-658-8788