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Appendix: Reference informationA-4
A.2 Simplexes
Some problems that you may encounter are not due to defects on the system or
the components. These problems only requires simple troubleshooting actions
that you can perform by yourself.
Problem Action
The power LED on the server or on
the monitor do not light up
1. Check if the power cable is properly
connected to the power connector in the
system rear panel.
2. Make sure that the power cables are
connected to a grounded power outlet.
3. Press the power button to make sure that
the system is turned on.
The keyboard does not work Check if the keyboard cable is properly
connected to the PS/2 keyboard port.
The mouse does not work Check if the mouse cable is properly
connected to the mouse port.
The system does not perform power-
on self tests (POST) after it was
turned on
1. Check the memory modules and make sure
you installed the DIMMs the system supports.
2. Make sure that the DIMMs are properly
installed on the sockets.
The system continuously beeps after
it was turned on.
1. Check the memory modules and make sure
you installed supported DIMMs.
2. Make sure that the DIMMs are properly
installed on the sockets.
The message “Non-system disk or
disk error” appears
1. Check if a bootable HDD is active.
2. Check if the HDDs are properly
installed.
Network connection not available 1. Make sure that the network cable is
connected to the LAN port on the rear panel.
2. Make sure that you have installed the LAN
drivers from the support CD.