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E. Troubleshooting
E. TROUBLESHOOTING
E.1 Error codes
Overview
When the error code is preceded by a ’-’ sign, then the error means a real error for the projector.
When the error code is preceded by a ’+’ sign, then the error code means a warning. The projector does not fail yet, but take care
for the warning and try to resolve the problem. A warning state can turn into an error state.
Not all error codes can have two states. When the state is available, it is indicated by a Yes in the overview table. When the state
is not available, it is indicated by a No.
Error
code
Description Error Warning Caused by Action
1001 Wrong lamp 1
parameters
Yes
-
Wrong lamp/ no communication
with lamp
Check lamp type
Call a qualified service engineer
1002 Wrong lamp 2
parameters
Yes
-
Wrong lamp/ no communication
with lamp
Check lamp type
Call a qualified service engineer
1003 Wrong lamp 3
parameters
Yes
-
Wrong lamp/ no communication
with lamp
Check lamp type
Call a qualified service engineer
1004 Wrong lamp 4
parameters
Yes
-
Wrong lamp/ no communication
with lamp
Check lamp type
Call a qualified service engineer
1011 Lamp 1missing Yes Yes No lamp inserted in position 1 Insert a lamp in position 1
1012 Lamp2 missing Yes Yes No lamp inserted in position 2 Insert a lamp in position 2
1013 Lamp3 missing Yes Yes No lamp inserted in position 3 Insert a lamp in position 3
1014 Lamp4 missing Yes Yes No lamp inserted in position 4 Insert a lamp in position 4
1021 Lamp 1 broken Yes
-
Lamp 1 is not ON Check installation of lamp 1
(connection, cable, etc.)
1022 Lamp 2 broken Yes
-
Lamp 2 is not ON Check installation of lamp 2
(connection, cable, etc.)
1023 Lamp 3 broken Yes
-
Lamp 3 is not ON Check installation of lamp 3
(connection, cable, etc.)
1024 Lamp 4 broken Yes
-
Lamp 4 is not ON Check installation of lamp 4
(connection, cable, etc.)
1399 I²C open error Yes
1398 I²C read error Yes
1397 I²C write error Yes
1699 Formatter busy
1697 Formatter init
failed
Yes
-
no communication with formatter
ctrl
Call a qualified service engineer
1696 Formatter ctrl
init failed
Yes
-
no communication with formatter
ctrl
Call a qualified service engineer
1695 Formatter start
failed
Yes
-
no communication with formatter Call a qualified service engineer
1693
1692
1691
2100
LPS 1 error
Yes
-
Replace LPS
2400
LPS 2 error
Yes
-
Replace LPS
2700
LPS 3 error
Yes
-
Replace LPS
3000
LPS 4 error
Yes
-
Replace LPS
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