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E. Troubleshooting
Error
code
Description Error Warning
Caused by
Action
9399 Error image
9398 Maximum
image files
reached
Yes No Reaching the maximum allowed
number of files
Delete some unnecessary files
10499 Error input
10498 Unsupported
module
Yes No
Module with obsolete firmware Call a qualified service engineer
10497 Init DVI input
failed
Yes
Check DVI input module and input
source
If problem persists, call a qualified
service engineer
27999
OSD no font
Yes
Call a qualified service engineer
27998
OSD font error
Yes
Call a qualified service engineer
27997
OSD memory
Yes
Call a qualified service engineer
27996
OSD out of
range
Yes
Call a qualified service engineer
27995
OSD out of
pos.
Yes
Call a qualified service engineer
27994 OSD fifo full Yes Call a qualified service engineer
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