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Symptom Possible Cause Action
Is the printer off? Press the [I] on the power switch to
turn on the printer.
See 3.2.1 “Turn On the Printer”
Is the USB or Ethernet interface
cable loose or disconnected?
Turn off the printer and check the
interface cable. If necessary,
reconnect.
Is the network expansion card loose
or disconnected?
Turn off the printer and reinstall the
network expansion card into the
printer.
The printer does not
appear in the Selector
window
Are the zone and printer names
correctly specified?
The zone or printer names might be
incorrect. Ask your system
administrator for the correct settings.
Use the printer configuration list to
confirm the current printer settings.
See 8.4.1 “Confirming Printer
Configuration and Network Settings”
Are you using the appropriate Mac
OS?
Print from a computer with an
operating system compatible with the
printer. This printer supports Mac OS
8.1 to Mac OS X.
An error message
appears on the computer
screen
The printer is defective. Check the message and rectify the
error accordingly.