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If a paper jam occurs, printing stops and an error message appears on the control
panel informing you of the location of the paper jam.
To clear the paper jam, read the error message, refer to the appropriate section
below, and follow the procedure.
Look
0Attempting to print while there is paper jammed in the printer may damage the
printer. Remove jammed paper immediately.
✏ Note
If a paper jam occurs, the open cover lamps on the printer light according to the
location of the jam. Press button A or B, open the front cover, and remove the
jammed paper.
The illustration above shows the printer with the optional 2 Tray Module installed.
See 7.4 “Paper Jams
Between the Print Head
Cartridge and Fuser
Cartridge”
Duplex Jam
Open B-Cover
See 7.5 “Paper Jams in
the Paper Rotator”
Regi. Jam
Open A-Cover
Fuser Jam
Open A/B Cover
Feed Jam
Check Tray
Feed Jam
Check Tray
See 7.2 “Paper Jams in
Multi-purpose Tray”
See 7.3 “Paper Jams in the
Paper Tray”