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15 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DATA REMAINS
Print data remains in the DCP’s memory
because the computer is hung up.
Re-start printing from your
computer.
Print data remains in the DCP’s memory. The
USB cable was unplugged while the
computer was sending the data to the DCP.
Press
Stop/Exit
. The DCP will
cancel the job and eject the page
that is being printed.
HIGH
TEMPERATURE
The print heads are too warm. Allow the DCP to cool down.
INK EMPTY
One or more of the ink cartridges is empty.
The DCP will stop all print operations.
Replace the ink cartridges.
(See Replacing the ink cartridges on
page 15-17.)
LOW
TEMPERATURE
The print heads are too cold. Allow the DCP to warm up.
MACHINE ERROR
XX
The DCP has a mechanical problem. Unplug the machine, and then call
Brother or your dealer for service.
MEDIA ERROR
The media card is either corrupt or not
formatted.
Reinsert the correct media card.
NEAR EMPTY
One or more of the ink cartridges are running
out of ink.
Order a new ink cartridge.
NO FILE
The media card in the media drive does not
contain a .JPG file.
Reinsert the correct media card.
OUT OF MEMORY
The data is too large for the DCP’s memory. (See Out of memory message on
page 5-2.)
PAPER JAM
The paper is jammed in the DCP. (See Printer Jam or Paper Jam on
page 15-3.)
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION