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TROUBLESHOOTING AND ROUTINE MAINTENANCE
INK EMPTY One or more of the ink cartridges are
empty. The fax machine will stop all print
operations (such as printing copies, faxes
and jobs from the PC). While memory is
available, black and white faxes will be
received into memory. If a sending machine
has a color fax, the fax machine’s
“handshake” will request that the fax be
sent as black and white; if the sending
machine has the feature to convert it, the
color fax will be received into memory as a
black and white fax. fax machines
connected with a USB cable will be able to
perform scan operations; fax machines
connected with a parallel cable, will not
scan.
To preserve good quality, the fax machine
periodically cleans the print head. Also,
you can press Ink to start the cleaning when
needed. This cleaning process uses up ink
and can cause the ink to run out.
Replace the ink cartridges. See page 15-16.
INK EMPTY
&
FAX IN MEMORY
Fax machine can not print fax messages
because one or more of the ink cartridges
are empty.
Replace the empty ink cartridges.
See page 15-16.
LOW
TEMPERATURE
The print head detects low temperature. Use the fax machine in a warm room or
raise the temperature.
MACHINE ERROR
XX
Fax machine has a mechanical problem. Call Brother Customer Service.
In USA: 1-800-284-4329
In Canada: 1-800-853-6660
In Montreal: 1-514-685-6464
NEAR EMPTY One or more of the ink cartridges are
running out of ink. The fax machine will
stop receiving color faxes. The fax
machine’s “handshake” will request that it
be sent in black and white; if the sending
machine has the feature to convert it, the
color fax will be received into memory as a
black and white fax.
Order a new ink cartridge. See page ii.
NO RESPONSE/
BUSY
The number you dialed does not answer or
is busy.
Verify the number and try again.
NOT REGISTERED You tried to access a Speed Dial number
that is not programmed.
Set up the Speed Dial number.
See page 8-1.
OUT OF MEMORY The data is too large for the fax machine’s
memory.
See page 12-2.
PAPER JAM The paper is jammed in the fax machine. See page 15-4.
ERROR MESSAGES
ERROR MESSAGE
CAUSE ACTION