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154Troubleshooting
Printout Is Unsatisfactory
CHECK 4 MONOCHROME PRINTING SELECTED IN APPLICATION PROGRAM?
Some application programs have a setting in the print dialog box that
allows you to enable or disable color printing.
Check that the setting is enabled in the application program.
For details, refer to the documentation of the application program.
C
HECK 5 CORRECT PRINTER DRIVER SELECTED?
If the wrong printer driver (one that supports only monochrome printing)
is selected, all the documents are printed in monochrome.
Start the print job again and check that “Canon BJC-2100” is displayed in
the Name entry box of the Print dialog box.
If the name of another printer is displayed, click the down-arrow and select
“Canon BJC-2100” from the pull-down list.
To avoid this problem, set the BJC-2100 as the default printer. To do so,
click Start, select Settings, and click on Printers. Highlight the Canon
BJC-2100 icon and right-click. Now click the Set As Default option (make
sure a check mark appears).
Windows
Note