Filter
Top Products
225Troubleshooting
Other Problems
■ BJ Status Monitor Does Not Open
CHECK 1 DO YOUR COMPUTER AND PRINTER CABLE SUPPORT BI-DIRECTIONAL
COMMUNICATION?
Check the hardware specifications for your computer and printer cable.
Operation of the BJ Status Monitor depends on bi-directional data transfer
between the computer and printer. The computer and printer cable must
both be capable of sustaining bi-directional data transfer.
If you are unsure as to whether your computer or printer cable supports
bi-directional communication, contact your hardware manufacturer.
C
HECK 2 IS THE BI-DIRECTIONAL OPTION SELECTED IN THE PRINTER DRIVER?
Check the bi-directional option.
1 Open the Printer Properties dialog box from the Start menu.
2 Click the Details tab and click the Spool Settings button.
3 In the Spool Settings dialog box, click the button for “Enable
bi-directional support for this printer.”
Opening the Printer Properties Dialog Box
Windows
Note