![](http://pdfasset.owneriq.net/6/7b/67bf5a49-6549-40b6-8b9d-eb51cd723068/67bf5a49-6549-40b6-8b9d-eb51cd723068-bgd4.png)
212Troubleshooting
An Error Message Appears
When you are using the USB interface:
1 Right-click the My Computer and then select Properties.
2 Double-click Universal serial bus controller on the Device manager
tab, and then double-click CANON BJC-2100.
3 Note what is displayed on the General tab.
C
HECK 5 IS THE PRINTER DRIVER INSTALLED CORRECTLY?
There may be a problem with the printer driver. Uninstall the printer driver
and install it again.