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217Troubleshooting
An Error Message Appears
CHECK 6 IS THE PRINTER DRIVER INSTALLED CORRECTLY?
There may be a problem with the printer driver.
Uninstall the printer driver and install it again.
■ Other Error Messages
CHECK 1 AN ERROR DISPLAYED IN THE BJ STATUS MONITOR?
When an error occurs, the BJ Status Monitor screen opens.
The Print Status tab displays a short description of the error and other
information about the print job. Click the Guide tab to display instructions
on how to solve the problem.
For problems that require more than one step in correcting the problem,
click the Next button to see the next screen, or click the Back button to see
the previous screen.
Windows