223Troubleshooting
Other Problems
CHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING?
The installation program may not execute successfully if it is started with
other applications running in the background.
Before you run the installation program again, shut down all other
application programs.
If other BJ printer drivers are installed in your system, uninstall them
before you run the installation program again.
C
HECK 3 DID YOU SPECIFY THE CORRECT CD-ROM DRIVE FOR
INSTALLATION?
If the driver installation program did not start automatically when you
loaded the CD-ROM, double-click the My Computer icon, then double-
click the CD-ROM icon on the Windows desktop.
For details about the installation procedure, refer to the Quick Start Guide.
• The drive name (E: for example) varies according to how your system is
set up.
• When you install the printer driver from Run in the Start menu, correctly
specify the CD-ROM drive and file name of the printer driver installation
program (Setup.exe).
Windows
Note