![](http://pdfasset.owneriq.net/6/7b/67bf5a49-6549-40b6-8b9d-eb51cd723068/67bf5a49-6549-40b6-8b9d-eb51cd723068-bgd6.png)
214Troubleshooting
An Error Message Appears
CHECK 7 IS A WPS DRIVER INSTALLED?
You may not be able to print correctly if a WPS (Windows Printing System)
driver is installed in your computer.
1 Click Start, point to Settings, and click Printers.
2 If a WPS driver is installed, right-click the icon and then select
Properties from the pop-up menu.
3 Click the Details tab and check the “Print to the following port” setting.
If the selected port is the port also used by the BJC-2100, change the
WPS driver port setting to FILE or delete the WPS driver.