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231Troubleshooting
Before You Call for Help
1 On the desktop, click the icon of the hard disk.
2 Select Get Info from the File menu.
3 Select General Information.
• Checking the version number of the printer driver
1 On the Windows desktop, click the Start button, select Settings, and
click Printers.
2 Right-click the BJC-2100 icon and select Properties from the pop-up
menu.
3 Click the Main tab and click the About button. The printer driver
version is displayed.
1 Double-click the Extensions Folder in the System Folder and then
select the BJC-2100 icon.
2 Select Get Info from the File menu.
3 Select General Information.
4 Check Version.
Macintosh
Macintosh
Windows