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197Troubleshooting
Printer Does Not Start or Stops Mid-job
■ Cartridge Holder Does Not Return to Home Position
When you replace a BJ cartridge or ink tank, the cartridge holder does not return to the
home position after you close the front cover.
The cartridge holder normally stays at the right except during printing or
when you open the front cover.
CHECK IS THE BJ CARTRIDGE CORRECTLY INSTALLED?
The cartridge holder will not return to the home position if the BJ cartridge
is not correctly installed. Disconnect the power cord. Then reconnect the
power cord and reinstall the BJ cartridge.
If the reinstalled cartridge holder still does not return to the starting
position, install another BJ cartridge.
Replacing the BJ Cartridge
If the problem still persists, there may be a fault in the printer. Contact the
Canon Customer Care Center.
Getting Help From Canon
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