Filter
Top Products
215Troubleshooting
An Error Message Appears
■ Application Error, General Protection Fault
CHECK 1 ARE YOU USING A WINDOWS 3.1 APPLICATION PROGRAM?
Attempting to print from a Windows 3.1 application program installed on
the Windows 98 or Windows 95 platform may cause an error. Use a
Windows 98 or Windows 95 compatible application program.
C
HECK 2 ARE SEVERAL APPLICATION PROGRAMS RUNNING IN THE
BACKGROUND?
If you are running several application programs at the same time, there
may not be enough memory available for the print job.
Quit the other application programs and try again.
C
HECK 3 DOES THE COMPUTER HAVE SUFFICIENT MEMORY?
Make sure that you have the required amount of memory installed for the
application program you are using to print.
For details, refer to the User’s Manual for your application program.
If the amount of memory is insufficient, install more memory.
Checking the Printing Environment
Windows