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Chapter
9
9-1
This section describes solutions for cases such as paper jam and when problems are not solved.
Clearing Jams 9-2
Document Jams in the Feeder 9-2
Paper Jams in the Paper Cassette (Cassette 1 or 2) 9-3
Paper Jams in the Multi-purpose Tray (MF8350Cdn Only) 9-4
Paper Jams in the Manual Feed Slot (MF8050Cn Only) 9-5
Paper Jams in the Rear Cover or Duplex Unit (MF8350Cdn Only) 9-6
Paper Jams in the Output Area (MF8350Cdn Only) 9-7
Paper Jams in the Output Area and Rear Cover (MF8050Cn Only) 9-8
Display Messages 9-9
Error Code 9-9
If <Incorrect size/setting> Appears 9-11
Troubleshooting 9-12
Check the Following First 9-12
Is the power switch turned ON? 9-12
Has the power switch been just turned ON? 9-12
Is the machine in Sleep mode? 9-12
Is the Error indicator on or blinking? 9-12
Is a message displayed on the display? 9-13
Is the telephone line connected or con gured properly? 9-13
If You Cannot Solve a Problem 9-13
If a Power Failure Occurs 9-14
If You Cannot Solve a Problem 9-15
Customer Support (U.S.A.) 9-15
Customer Support (Canada) 9-16
Troubleshooting