Filter
Top Products
9-15
Troubleshooting
If You Ca nnot Solve a Problem
Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at
1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hours
a day at the website http://www.canontechsupport.com.
Please have the following information ready when you contact Canon:
Product name (Color imageCLASS MF8350Cdn/MF8050Cn)
Serial number (a character string which consists of three alphabets and a 5-digit number and is indicated on the label located
inside the front cover of the machine)
MF8350Cdn
Serial No.
Serial Numbe
r
MF8050Cn
Serial No.
Serial Numbe
r
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
WARNING
If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power cord, and contact
Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
IMPORTANT
Attempting to repair the machine yourself may void the limited warranty.
•
•
•
•
•