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Appendix C Troubleshooting
Troubleshooting the Boot Process
C-4
Cisco 11500 Series Content Services Switch Hardware Installation Guide
78-13884-03
Table C-1 lists the fields in the error message and describes their meanings.
Table C-1 Fields in the Diagnostic Monitor Error Message
Field Description
Slot_number Indicates the slot number reporting the error.
Cpu_number Indicates the CPU number reporting the error. This field is 1
for boards with a single MIPS CPU.
Failure_level There are three types of failure levels:
• Board - The CSS 11501 motherboard or a specific
module in the CSS 11503 or CSS 11506. If the CSS
completes the boot process, but a component or module
has failed, the CSS also generates a boot log message.
• Backplane - An EEPROM failure is a catastrophic
failure. Obtain technical assistance.
• Chassis - A fan failure has occurred. After the boot
process has completed, a log message appears with
information on which fan has failed. For information on
troubleshooting a fan failure, see “Troubleshooting the
CSS Fans” later in this appendix.