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Appendix C Troubleshooting
Troubleshooting the CSS Modules
C-22
Cisco 11500 Series Content Services Switch Hardware Installation Guide
78-13884-03
Table C-5 Troubleshooting the CSS Modules
Symptom Recommended Action
At boot up, the following
message appears:
CHMGR: Slot slot/subslot
had diagnostic failures -
NOT STARTING UP
1. Power down the CSS.
2. Reseat the module in its slot.
3. Power up the CSS to boot the module.
If reseating the module does not correct the
failure, replace the module. Refer to the
reference sheet that comes with the
replacement module.
During normal CSS operation,
the following message appears
and then, the CSS reboots:
ONDM: LifeTick for
Sub-Module in slot/sub-slot
- slot/subslot failed,
resetting..
If the module is not functioning, one of its
Status LED will be Red and blinking slowly. If
it is an FEM, all of its Link and Duplex LEDs
will blink synchronously. When the CSS
reboots, the Status LED is off. Use the show
chassis command to verify the state of the
module.
1. Replace the module. Refer to the reference
sheet that comes with the replacement
module.
2. Power up the CSS to boot the module.
During normal CSS operation,
the following message appears
and then, the CSS reboots:
ONDM: Port C Path Failure
%s, turning off Focus-C
Port.
The Switch Module in slot 1 failed.
1. Power down the CSS.
2. Remove and replace the module. Refer to
the reference sheet that comes with the
replacement module.
3. Reboot the CSS to boot the module.
During normal CSS operation,
the following message appears
and then, the CSS reboots:
ONDM: Port D Path Failure
%s, turning off Focus-D
Port.
The Switch Module in slot 2 failed.
1. Power down the CSS.
2. Remove and replace the module. Refer to
the reference sheet that comes with the
replacement module.
3. Reboot the CSS to boot the module.