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Cisco 11500 Series Content Services Switch Hardware Installation Guide
78-13884-03
Appendix C Troubleshooting
Troubleshooting the CSS 11501
Troubleshooting the CSS 11501
CSS 11501 status is indicated by the Status LED on the front panel. For
information about the CSS 11501 LEDs, refer to Chapter 2, Cabling the CSS.
Table C-4 provides suggestions for correcting problems that may occur with the
CSS 11501.
Table C-4 Troubleshooting the CSS 11501
Symptom Recommended Action
At boot up, the following
message appears:
CHMGR: Slot slot/subslot
had diagnostic failures -
NOT STARTING UP
When there is a failure on a CSS 11501
component, the CSS 11501 attempts the boot
process three times. If the boot is unsuccessful,
the CSS generates a log message and saves it in
the boot.log file. Obtain technical assistance.
Refer to the “About This Guide”. For
information on log files, see “Log File
Information”.
During normal CSS operation,
the following message appears:
Temperature has reached x
celsius for slot number
Check the six fans in the chassis. The
CSS 11501 is running at a temperature that is
too high, as indicated by the x variable. When a
fan failure occurs, obtain technical assistance.