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Chapter 1 Unpacking and Installing the CSS
Unpacking the CSS
1-10
Cisco 11500 Series Content Services Switch Hardware Installation Guide
78-13884-03
3. Carefully remove the CSS from the carton.
Warning
Two people are required to lift the CSS 11506 chassis. Grasp the chassis
underneath the lower edge and lift with both hands. To prevent injury, keep your
back straight and lift with your legs, not your back. To prevent damage to the
chassis and components, never attempt to lift the chassis with the handles on
the power supplies, fan module, or on the interface processors, or by the plastic
panels on the front of the chassis. These handles were not designed to support
the weight of the chassis.
4. To install the CSS 11503 or CSS 11506, go to “Preinstallation
Requirements”.
If the Product is Damaged
If any portion of the unit or component is damaged in transit, forward an
immediate request to the delivering carrier to perform an inspection of the product
and to prepare a damage report. Save the container and all packing materials until
the contents are verified.
Concurrently, report the nature and extent of the damage to Customer Service.
Report the problem or deficiency to Customer Service along with the model
number and serial number. Upon receipt of this information, you will be provided
with service instructions, or a Return Material Authorization (RMA) number and
shipping information. To obtain assistance, refer to “About This Guide”, the
“Obtaining Documentation” section.