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CHAPTER
4-1
Cisco Global Site Selector 4491 Hardware Installation Guide
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4
Troubleshooting the GSS Hardware
If your GSS is not working as expected, begin troubleshooting using the
procedures in this chapter. This chapter guides you through some initial checks
and procedures that can solve basic GSS problems.
This chapter contains the following major sections:
• Checking the Basics
• Checking Connections
Checking the Basics
To solve some basic GSS problems, follow these steps:
1. Was an alert message issued by the GSS software?
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Yes. Check the component named in the alert message.
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No. Go to step 2.