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About Your System 21
General failure The operating system is unable to
carry out the command.
This message is usually followed by
specific information. Take the
appropriate action to resolve the
problem.
Hard-disk configuration
error
Hard-disk controller
failure
Hard-disk drive failure
The hard drive failed initialization. Run the system diagnostics. See
"Running the System Diagnostics" on
page 97. Also, see "Troubleshooting a
Hard Drive" on page 91.
Drive
x
not found: Serial
(or Parallel) ATA, SATA-
(or PATA-)
n
NOTE:
x
is the drive number (0-6)
and
n
is SATA0-3 or PATA0-1.
Run the system diagnostics. See
"Running the System Diagnostics" on
page 97. Also, see "Troubleshooting a
Hard Drive" on page 91.
Insert bootable media The operating system is trying to boot
from a nonbootable diskette or CD.
Insert a bootable diskette or CD.
Invalid configuration
information - please run
SETUP program
The system configuration information
does not match the hardware
configuration.
Enter the System Setup program and
correct the system configuration
information. See "Using the System
Setup Program" on page 27.
Keyboard Controller
Failure
Keyboard Stuck Key Failure
Keyboard failure
A cable or connector might be loose,
or the keyboard or keyboard/mouse
controller might be faulty.
See "Troubleshooting the Keyboard" on
page 81.
Keyboard fuse has failed. See "Troubleshooting the Keyboard" on
page 81.
Memory address line
failure at
address
, read
value
expecting
value
A memory module might be faulty or
improperly seated.
Reinstall the memory modules and, if
necessary, replace them. See
"Troubleshooting System Memory" on
page 87.
Memory allocation error The software you are attempting to
run is conflicting with the operating
system, another program, or a utility.
Turn off the system, wait 30 seconds,
restart the system, and then try to run
the program again. If the error message
appears again, see the software
documentation for additional
troubleshooting suggestions.
Table 1-6. System Messages (continued)
Message Causes Corrective Actions
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