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Troubleshooting Your System 87
• Cables inside the system obstruct airflow.
• An individual cooling fan is removed or has failed. See "Troubleshooting a Fan" on page 87.
Troubleshooting a Fan
Problem
• System-status indicator is amber.
• System message indicates a fan-related error message.
Action
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the
components inside the system. Before performing any procedure, see your Product Information Guide for
complete information about safety precautions, working inside the computer and protecting against electrostatic
discharge.
1
Run the appropriate diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 97.
2
Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3
Open the system. See "Opening the System" on page 41.
4
Ensure that the faulty fan's power cable is firmly attached to the fan power connector. See "Cooling
Fans" on page 65.
5
Close the system. See "Closing the System" on page 41.
6
Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
7
If the problem is not resolved, install a new fan. See "Cooling Fans" on page 65.
If the replacement fan is working properly, close the system. See "Closing the System" on page 41.
If the replacement fan does not operate,
see
"Getting Help" on page 107
.
Troubleshooting System Memory
Problem
• Faulty memory module.
• Faulty system board.
• Diagnostic indicator code indicates a problem with system memory.
book.book Page 87 Monday, June 5, 2006 3:20 PM