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110 Troubleshooting Tools
6
At the
Boot Device Menu
, use the up- and down-arrow keys or press the
appropriate number on the keyboard to highlight
Onboard or USB
CD-ROM
, and then press <Enter>.
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in System Setup.
7
Press <1> to select the Dell Diagnostics.
8
At the
Dell Diagnostics Menu
press <1> to select the Dell Diagnostics
for ResourceCD (graphical user interface).
9
At the Dell Diagnostics
Main Menu
, left-click with the mouse, or press
<Tab> and then <Enter>, to select the test you want to run (see "Dell
Diagnostics Main Menu" on page 110).
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
10 After all tests have completed, close the test window to return to the
Dell Diagnostics Main Menu.
11 Remove the Drivers and Utilities disc, then close the Main Menu
window to exit the Dell Diagnostics and restart the computer.
Dell Diagnostics Main Menu
The following tests can be run from the Dell Diagnostics Main Menu:
Option Function
Express Test Performs a quick test of system devices. The test typically
takes 10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
Extended Test Performs a thorough check of system devices. The test
typically takes an hour or more and peridocially requires
your input to answer specific questions.
Custom Test Tests a specific device in the system and can be used to
customize the tests you want to run.
Symptom Tree Lists a number of common symptoms and allows you to
select a test based on the symptom of the problem you are
having.