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78 Securing Your Computer
If Your Computer Is Lost or Stolen
• Call a law enforcement agency to report the lost or stolen computer.
Include the Service Tag in your description of the computer. Ask that a
case number be assigned and write down the number, along with the
name, address, and phone number of the law enforcement agency. If
possible, obtain the name of the investigating officer.
NOTE: If you know where the computer was lost or stolen, call a law
enforcement agency in that area. If you do not know, call a law enforcement
agency where you live.
• If the computer belongs to a company, notify the security office of the
company.
• Contact Dell customer service to report the missing computer. Provide the
computer Service Tag, the case number, and the name, address, and phone
number of the law enforcement agency to which you reported the missing
computer. If possible, give the name of the investigating officer.
The Dell customer service representative will log your report under the
computer Service Tag and record the computer as missing or stolen. If
someone calls Dell for technical assistance and gives your Service Tag, the
computer is identified automatically as missing or stolen. The
representative will attempt to get the phone number and address of the
caller. Dell will then contact the law enforcement agency to which you
reported the missing computer.