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Reinstalling Software 141
NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.
7
Click the check box to confirm that you want to continue reformatting the
hard drive and restoring the system software to the factory condition, then
click
Next
.
The restore process begins and may take five or more minutes to complete.
A message appears when the operating system and factory-installed
applications have been restored to factory condition.
8
Click
Finish
to reboot the system.
Using the Operating System Media
Before you Begin
If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback (see "Using Windows Device Driver Rollback" on page 132). If
Device Driver Rollback does not resolve the problem, then use System
Restore to return your operating system to the operating state it was in before
you installed the new device driver (see "Using Microsoft Windows System
Restore" on page 136).
NOTICE: Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following items:
•Dell
Operating System
media
•Dell
Drivers and Utilities
disc
NOTE: The
Dell
Drivers and Utilities
disc
contains drivers that were installed
during the assembly of the computer. Use the
Dell
Drivers and Utilities
disc
to
load any required drivers. Depending on the region from which you ordered your
computer, or whether you requested the media, the
Dell
Drivers and Utilities
dicsc
and
Operating System
media may not ship with your computer.
Reinstalling Windows XP or Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.