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34 Quick Reference Guide
System Messages
NOTE: If the message you received is not listed in the following table, see the
documentation for either the operating system or the program that was running
when the message appeared.
A
LERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT
[
NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS CHECKPOINT
AND CONTACT DELL TECHNICAL SUPPORT — The computer failed to complete the
boot routine three consecutive times for the same error (see "Contacting Dell" in your
User’s Guide for assistance).
CMOS
CHECKSUM ERROR — Possible motherboard failure or the real-time clock
battery charge is low. Replace the battery (see "Replacing the Battery" or "Contacting
Dell" in your User’s Guide for assistance).
CPU
FAN FAILURE — CPU fan failure. Replace the CPU fan (see "Removing the
Processor" in your User’s Guide).
F
LOPPY DISKETTE SEEK FAILURE — A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections (see "Contacting Dell" in your User’s Guide for assistance).
D
ISKETTE READ FAILURE — The floppy disk may be defective or a cable may be loose.
Replace the floppy disk and/or check for a loose cable connection.
4 RAM Read/Write
failure.
• Ensure that no special requirements for
memory module/connector placement
exist (see "Memory"
in your User’s Guide
).
• Ensure that the memory you are using is
supported by your computer (see "Memory"
in your User’s Guide
).
• If the problem persists, contact Dell (see
"Contacting Dell" in your User’s Guide).
5 Real time clock failure.
Possible battery failure
or motherboard failure.
• Replace the battery (see "Replacing the
Battery"
in your User’s Guide
).
• If the problem persists, contact Dell (see
"Contacting Dell" in your User’s Guide).
6Video BIOS Test
Failure.
Dell (see "Contacting Dell" in your User’s
Guide).
Code
(repetitive
short beeps)
Description Suggested Remedy