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Quick Reference Guide 7
• Solutions — Troubleshooting hints and
tips, articles from technicians, and online
courses, frequently asked questions
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact information,
service call and order status, warranty,
and repair information
• Service and support — Service call status
and support history, service contract,
online discussions with technical support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your computer
• Reference — Computer documentation,
details on my computer configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support site.
• Desktop System Software (DSS) — If you
reinstall the operating system for your
computer, you should also reinstall the
DSS utility. DSS provides critical updates
for your operating system and support for
processors, optical drives, USB devices,
and so on. DSS is necessary for correct
operation of your Dell computer. The
software automatically detects your
computer and operating system and
installs the updates appropriate for your
configuration.
To download Desktop System Software:
1
Go to
support.dell.com
, select your
region or business segment, and enter
your Service Tag.
2
Select
Drivers & Downloads
and click
Go
.
3
Click your operating system and search for
the keyword
Notebook System Software
.
NOTE: The support.dell.com user interface
may vary depending on your selections.
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