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Frequently Asked Questions
36
What software do I need to print to my DiscPainter printer?
The DiscPainter printer software included with your printer is all the software you need to print
from any application to the DiscPainter printer. The DiscPainter software installation includes the
Discus for DYMO software for creating disc designs; however, you can print to the DiscPainter
printer using many popular design programs, such as Adobe
®
Illustrator
®
or Photoshop
®
. Refer to
"Printing from Mac OS" on page 9 and "Printing From Windows" on page 15 for more information.
What are the system requirements for using the DiscPainter printer?
Refer to "System Requirements" on page 1 for complete system requirements.
What kind of ink cartridge does the DiscPainter printer require?
The DiscPainter printer uses a special DYMO inkjet cartridge, part number 1738252. You can
purchase replacement print cartridges at your local or online office supply retailer or directly from
DYMO at www.dymo.com.
How can I tell when the ink cartridge is running low on ink?
When the ink is running low in the ink cartridge, the ink status light on the top of the printer
will first become solid yellow when the ink level drops below 20% and then solid red when the ink
level drops below 5%. You can also check the ink level in the Printer Services dialog box. Refer to
"Using Printer Services" on page 23 for more information.
How do I install a new ink cartridge?
Refer to "Replacing the Inkjet Cartridge" on page 25 for complete information about inserting an
ink cartridge.
How long will the ink cartridge last if I am not printing very often? Will the ink dry out?
Environmental and storage conditions can accelerate ink evaporation, which reduces the life of the
inkjet cartridge. To maximize the number of discs you can print from one inkjet cartridge, use the
printer regularly.
How do I clean the printer?
You can clean you printer using a soft cloth and a mild, non-petroleum based household cleaner,
such as Windex.
Caution Avoid spraying or applying household cleaners inside the printer. Cleaners should only
be used on external surfaces of the printer.
What is special about RadialPrint™ Technology?
With RadialPrint Technology, the DiscPainter printer is fast and compact, and there is no need for
add-on accessories and cumbersome disc carriers. For complete information about RadialPrint
Technology, visit the DiscPainter Web site.
Can I print on a disc twice?
It is possible to print on a disc twice. However, because the disc is spinning during printing, it is
impossible to align a new design to print correctly on top of the existing design.