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Cause What to do
The electrical outlet may be controlled by an outside
switch or an automatic timer.
Make sure that the switch is turned on or plug another electrical
device into the outlet to check whether the outlet is operating
properly.
The printer does not print (Ready light off)
Cause What to do
The printer is offline.
Press the Start/Stop button once to switch the printer to ready
status.
Some error may have occurred. Check the LCD panel to see if an error message appears.
The Ready light is on but nothing prints
Cause What to do
Your computer may not be properly connected to the
printer.
Perform the procedure illustrated in the Setup Guide.
The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and
the computer.
You may not be using the correct interface cable. If you are using the parallel interface, make sure that the cable is
a double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a Revision 2.0 cable.
Your application software is not properly set up for your
printer.
Make sure that the printer is selected in your application software.
Your computer system’s memory is too small to handle
the volume of data in your document.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if
you can.
The optional product is not available
Cause What to do
The printer does not recognize the optional product. Print a configuration status sheet to see if the printer recognizes
the optional product. If not, reinstall the optional product.
EPSON AcuLaser C9200 Series User's Guide
Troubleshooting 196