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TROUBLE-SHOOTING
Table 7.2 Paper Handling Problems and Solutions (Cont.)
Problem Solution
Paper jams while
loading.
Turn off the printer and remove the jammed
paper. Remove any obstructions from the paper
path.
If you are using a cut sheet feeder, make sure
that the bin lever is set to the “CLOSED”
position. (The bin lever is on the left side of the
feeder.)
Make sure that the paper is not folded, creased,
or torn.
Reload the paper.
Make sure that the paper table is in normal
mode. Set the paper table to normal mode.
Paper jams while
printing.
Turn off the printer and remove the jammed
paper. Remove any obstructions from the paper
path.
For continuous forms, make sure that the
incoming and outgoing paper stacks are
correctly placed. Paper should feed straight.
Make sure that the paper table is in normal
mode. Set the paper table to normal mode.
If you are using a cut sheet feeder, make sure
that the bin lever is set to the “CLOSED”
position. (The bin lever is on the left side of the
feeder.)
Reload the paper.
Paper slips off the
forms tractors or the
perforated holes of
the paper tear during
printing.
Make sure that the forms tractors are positioned
correctly for the width of your paper and that
the perforated holes of the paper fit directly over
the tractor sprockets.
User's Manual 7-5