Gateway ALR 7300 Server User Manual


 
Troubleshooting 91
Peripheral/Adapter problems
A SCSI device is not recognized by the system.
The diskette drive is not recognized by the system.
Probable Cause Solution
The device needs to be
added as new hardware.
From the Control Panel window (
Start |
Settings | Control Panel
), double-click
Add New
Hardware
. Follow the directions for adding the
device. If you are not experienced with this
procedure, call Technical Support.
The SCSI ID may be
invalid.
Assign an available SCSI ID to the device.
The SCSI chain is not
terminated.
Make certain the last device on the SCSI
chain is terminated.
The device cables are
not installed correctly.
Open the system and check all cables
between the controller and the device.
Probable Cause Solution
The diskette drive may
be configured
incorrectly.
Restart the server, and then press F
2
to enter
Setup. From the
Main
menu, ensure that the
diskette drive parameters are set correctly
(
Legacy Diskette A
or
Legacy Diskette B
).
The drive cables are not
connected properly.
Open the system and check all cables
connected to the controller.
The drive controller is
not seated properly.
Open the system and reseat the drive
controller. This possibility is only valid for
systems that include an add-in drive
controller.
4075.book Page 91 Friday, April 2, 1999 9:26 AM