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86 Maintaining and Troubleshooting the Gateway ALR 7300 Server
Verifying your configuration
If your system is not operating correctly, the BIOS may contain an invalid
configuration parameter. Enter the BIOS program and check your
configuration settings.
Troubleshooting guidelines
As you troubleshoot your system, keep the following guidelines in mind:
•
Never remove the system cover while the system is turned on.
•
Do not attempt to open the monitor; it is extremely dangerous.
Even if the monitor power is disconnected, stored energy within the
components can cause a painful or harmful shock.
•
If a peripheral such as the keyboard, mouse, drive, or printer does
not appear to work, verify that all connections are secure.
•
If the system displays an error message on the screen, write it
down word-for-word. You may be asked about it when calling
Technical Support.
•
Only qualified personnel should open the system for maintenance.
•
If you are qualified to maintain the system yourself, make certain
you are properly grounded before opening the system chassis. See
“Static electricity precautions” on page 2 for more information on
preventing electrostatic damage to the system.
4075.book Page 86 Friday, April 2, 1999 9:26 AM