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94 Maintaining and Troubleshooting the Gateway ALR 7300 Server
System problems
The system will not start up.
The keyboard doesn’t work.
Probable Cause Solution
The system is not
connected to an AC
outlet.
Check the power cable(s) and make certain it is
connected to an AC power source.
The voltage selection
switch is not set
correctly.
Make certain the voltage selection switch
reflects the correct power source.
One power supply is not
supplying power to the
load share module.
Verify that both power cords are plugged into
working AC outlets. Verify that both power cords
are fully plugged into their AC-in connectors on
the back panel of the computer. Verify that both
power supplies are set to the correct voltage
range (115-V AC or 230-V AC). Verify that both
power supplies are turned on. Replace any
defective power supply.
Probable Cause Solution
A key was depressed
while the system was
starting up.
Clear the sticking key, then turn off the system,
wait for a few seconds, and then turn the system
back on.
The keyboard is not
plugged in or connected
properly.
Check the cable. Make certain it is plugged in
correctly.
Something spilled into
the keyboard.
Turn off the system. Turn the keyboard upside
down to let it dry before turning the system back
on.
The keyboard is
defective.
Try a keyboard you know is working.
4075.book Page 94 Friday, April 2, 1999 9:26 AM